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Need for Sympathetic Organizations

In the digital era, organizations and business leaders need different skills to lead their team members to success; Especially after the spread of Corona, with many ambiguities about the future, decisions should be faster, and the way to achieve goals should be more accessible.

In the meantime, the evidence indicates numerous shifts in the sentiments and desires of the employees in the face of managers and organizational leaders recognizing the behaviors of their subordinates.

Emotional intelligence is a soft skill set that enables interactions to cooperate peacefully and harmoniously.

It is more important than IQ in emotional and stressful situations. For example, a high level of emotional intelligence in tense situations helps people not to burst angrily or insult each other’s feelings and views. Similarly, in threatening and do-or-die situations, a person should be able to maintain mental peace to make the best possible decision. We notice such emotional and rough conditions practically daily in the business, and the ambiguities indicate the importance of finding more emotional intelligence.

Emotional intelligence is divided into five segments; Self-awareness, self-management, inspiration, relationship management, and empathy.


  • Self-awareness is recognizing and understanding emotions, emotional triggers, strengths, weaknesses, motivations, goals, behaviors, values, and dreams. Through this attention, a person realizes how thoughts and behaviors are formed.


  • Self-management is the ability to regulate emotions. From time to time, humans (even intelligent ones) experience complex emotional states and internal experiences such as anger, hate, frustration, and stress. Self-management refers to the ability to control these emotions instead of giving them control over you.


  • Motivation prompts you to act, Especially in facing obstacles and problems; returning to an external stimulus, such as success or happiness, can motivate us to try again, and sometimes internal desires and temptations, such as dreams and inspirations, can drive us.

  • Relationship management is related to interpersonal relationships. This skill expresses a person’s ability to create trust, good understanding, communication, and respect with those around him in his personal and work life. In communicating with others, we must understand and recognize people’s feelings to form long-term and harmonious relationships. This feature, in turn, strengthens the communication skills of managers.

  • Empathy is one of the most critical components of EI (Emotional Intelligence). It is often more important than IQ, particularly in people’s interaction and cooperation in their personal or professional life. Empathy allows us to easily share our thoughts, feelings, beliefs, desires, goals, dreams, and motivations with others and understand them better. As a result, collaborations are facilitated and become enjoyable and balanced.

Plato said: “The highest form of knowledge is empathy; Because it forces us to leave our ego and live in the other’s mental world.


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